“The cast iron legs don't fit against the burner body. The casting is unfinished leaving a huge bevel that doesn't allow it to fit against the burner body. The screws provided are too short to accommodate the legs in this state. The legs need to be machined flat to fit against the machined part of the burner ring.
This product should not have left the factory in this state and the distributor should have an incoming inspection process to ensure merchantable quality of the product they put in to stock.
Disappointing.”
Thank you for your feedback, it is very important to us. We are sorry to hear that your product has manufacturing defects. This has not been reported to us before and must be a one-off. A member of our Customer Service Team will be in contact with you to have this resolved and we apologise for any inconvenience that was caused.
