“When I saw feedbacks for this heater, I was little bit sceptical. I did research I found plenty of positive feedbacks on other websites and decided to buy. I am using this heater nearly 2 weeks and I am happy.
it looks very nice and heats is good. We will see how reliable the heater will be”
Thank you for your feedback, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.
“Gas heater Stopped working earlier today. Fire not coming up, just a spark. Bought the gas heater just less than 2 weeks ago and already having issue. Unfortunately confused, can't return because I have used it destroyed package .”
Thank you for your feedback Femi, it is very important to us. We can see that you have had several calls with our Customer Service Team and they have been trying their best to assist you. We have offered to collect the heater and bring it back for testing but unfortunately, as explained on the phone, the heater has to be protected by some form of packaging as the courier will not collect it. Our Customer Service Team is waiting for you to come back to them so they can arrange the collection.