Thank you for your feedback Oliver. Customer satisfaction and providing a good quality service to all our customers is very important to us. There is a warranty on these products so one of our Customer Service Team will contact you shortly as we can not see where this issue has been reported to us. Apologies for any inconvenience caused.
Thank you for your feedback William. Customer satisfaction is paramount, and we are pleased that you are happy with your heater and the service we provided.
“The piezo ignition button on my recently purchased Kingavon gas heater (31/1/2023)has just failed having operated unreliably since I purchased it. I will now need a new ignition button and it is unclear where I might acquire one.
My gas cooker and my Sip Little Devil propane gas space heater both have a similar ignition arrangement and have served me well for years.
I certainly cannot recommend your products or services.”
Thank you for your feedback Kevin. Customer satisfaction and providing a good quality service to all our customers is very important to us. There is a warranty on these products so one of our Customer Service Team will contact you shortly as we can not see where this issue has been reported to us. Apologies for any inconvenience caused.
Thank you for your feedback William, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process. We have passed your feedback on to the manufacturer.
Thank you for your feedback Trevor. Customer satisfaction is paramount, and we are pleased that you are happy with your heater and the service we provided.
Thank you for your feedback Jacqueline. Customer satisfaction is paramount, and we are pleased that you are happy with your heater and the service we provided.