Connects2 CTKVW17 VW Transporter T6 Caddy Beetle Jetta Sharan 2015 onwards Complete Head Unit Replacement Kit Reviews

2 Rating 1 Reviews

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Phone:

0330 320 5050

Email:

sales@caraudiocentre.co.uk

Location:

29 Bridlesmith Gate,
Nottingham
Nottinghamshire
NG1 2GR

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Barry Sunley

Verified Reviewer

“Overall I'm not impressed. There are too many missing electrical connection details for my T6 and other annoyances. The basic "mechanicals" such as the main mounting bracket and the plastic trim surround are excellent and fit perfectly. The basic "electricals" are also fine in that the connectors for power, speakers, reverse gear indication and some others are present. The kit needs to include longer mounting screws. The OEM screws are too short for the thicker bracket and plastic surround included in the kit. The instructions regarding two wires in the kit are not listed but Connects2 tech support replied promptly about this and advised the correct connections. Hopefully this will be addressed for other customers with a reprint of the instructions at some point in the future. There are no wires in the wiring loom (nor a connector) for the integrated microphone in my T6 van. Connects2 tech support have confirmed this by email and there are no plans to fix this issue. Extremely annoying to say the least! There are no wires in the loom (nor a connector) for the integrated USB sockets in Van. Connects2 tech support have confirmed this by email and there are no plans to fix this issue. Extremely annoying to say the least! The other two items in fairness may be related to my Atoto head unit compared to other aftermarket head units rather than this CTKVW17 kit, but I’ll mention them for completeness if other customers wish to make the same installation. A GPS connector cable/extension is needed to connect the T6 Van GPS connector to the head unit. It was not included in the kit and I had to buy one separately. In fairness this may be due to the physical dimensions of the Atoto head unit compared to other aftermarket head units Minor Trouble connecting the reversing camera in the Van to the Atoto head unit as there was No RCA connector for reverse camera input included in the kit and I had to buy one separately.”

Helpful Report

Posted 7 months ago

Thank you for sharing your feedback with us. Your reviews, whether positive or negative, are invaluable in helping us enhance our services at Car Audio Centre to better meet our customers' needs. At Car Audio Centre, we prioritize listening to our customers and understanding their desires. Your review is a crucial aspect of this ongoing process, and we take it seriously. While we strive to provide optimal solutions for every customer, there may be occasions when we fall short due to various factors like legal requirements, supplier constraints, and company policies. We sincerely apologize if your experience did not meet your expectations, and we regret any inconvenience this may have caused. Your satisfaction remains our utmost priority, and we are committed to resolving any concerns you may have. Should you wish to discuss your experience further or require further assistance, please do not hesitate to contact us via email or phone. We are here to assist you and eager to rectify any issues.

Posted 7 months ago