“5 stars for incredibly speedy delivery (6 days from ordering to receiving).
5 stars for great communication and accurate delivery tracking.
5 stars for well packaged product with all required fastners.
3 stars for quality control of wood (2 were warped), blemishes (especially on the headboard pieces), and machine cuts (extra sanding and wood putty required).
Overall, a great value for a solid wood bed frame.”
“Quality of the materials is good.
Delivery was quick.
But 4 dowels got smashed during transit. Since I had tools and a dowel rod handy, I was able to dril and fix new dowel.
Foot board top of right leg was not rounded like others.”
“It took close to a month to recieve the bed. The headboard had a dent in it, two of the wooden dowles were snapped and had to be replaced, and there were a couple of cracks along the corners I glued up along with the new dowels. Personally I would look elsewhere unless you want to do some minor repairs when you receive the bed.”
“Just recently have been using the frame, it seems very sturdy and good quality.
The company’s customer service is outstanding. Our bed arrived with some boards out of spec and another with broken dowels from shipping. Upon letting them know they shipped me replacement parts imediatly.
They also included alternate screws for the boards as I ordered it in white oak.
Overall great customer service and a great bed so far.”
