Dear Mary, thank you for your wonderful 5-star review! We’re delighted to hear that you love the crunch and smooth, luscious caramel in our Butlers Caramel Crunch Bar. It truly makes the perfect gift, and we appreciate you choosing our chocolates for your Christmas celebrations! Wishing you a festive season filled with sweet treats and joyful moments!
Dear Gwendolyn ,Thank you so much for taking the time to provide us with your feedback on Butlers Caramel Crunch Bar. We truly appreciate hearing about your experience and apologize for the inconvenience caused by the issues you encountered.
We are genuinely sorry that the items you received were melted. This is certainly not the kind of quality we strive to deliver to our customers. We understand how disappointing it can be to receive products in such a condition, and we deeply regret any frustration it may have caused.
Your input is invaluable in helping us enhance our service and ensure that our products are delivered to you in the best condition possible. We genuinely appreciate your feedback and hope to resolve this matter to your satisfaction.
Once again, we extend our sincerest apologies, and we hope to hear from you soon.
