Dear Diane,Thank you so much for taking the time to provide us with your feedback on the Kate Kearney Irish Dairy Cream Fudge Bag. We greatly appreciate your willingness to share your experience with us.
Firstly, we would like to sincerely apologize for the disappointment caused by receiving only 9 bags of fudge instead of the 10 you ordered.
To make things better, we would like to ask for your assistance. Could you kindly share with us any suggestions or preferences you have regarding how we can rectify this situation? Your valuable input will help us take the necessary steps to improve our processes and ensure customer satisfaction.
Once again, thank you for bringing this matter to our attention. We look forward to hearing from you and resolving this issue in a manner that meets your expectations.