“The perfect gift for your fine gentleman! Every man needs a high quality, beautifullly stitched authentic Irish knit cardigan! You can't go wrong! Never goes out of style. Keeps him cozy! Excellent price for subtantial value! Carroll's always delivers. Big fans here. Thank you!”
Thank you so much for your amazing 5-star rating of our Shawl Collar Grandfather Cardigan Charcoal! We are thrilled to hear that you found our authentic Irish knit cardigan to be of such high quality and beautifully stitched.
We couldn't agree more with your statement that every man needs a cardigan like this! It truly is the perfect gift for a fine gentleman. As you mentioned, it never goes out of style and keeps him cozy throughout the seasons. And to top it off, our excellent price offers substantial value for such a remarkable piece.
We are genuinely grateful for your loyalty as a customer, and it warms our hearts to know that you are big fans of Carroll's. Thank you for continually choosing us. Your support means the world to us!
Once again, thank you for your kind words and the 5-star rating. We truly appreciate it.
“The Quality is okay but unfortunately the fit is too big for L and i have to return it.but until now i haven't received the refund. I have sent back the item since Feb 26 and i have to pay by myself which cost me £11 as It's outside the UK. I would say the return policy could be better!”
Dear Amel,
Thank you so much for taking the time to provide feedback on your experience with the Shawl Collar Grandfather Cardigan in Charcoal. We truly appreciate your input and apologize for the inconvenience you have faced regarding the fit and the return process.
We are sorry to hear that the size L was too big for you, and we understand that returning the item can be frustrating. We are genuinely sorry for any delays or complications you experienced regarding the refund.
To make things better, we would like to offer our assistance in resolving this issue promptly. Could you please provide us with your order details and tracking number for the return package? This will enable us to investigate the matter thoroughly and ensure a swift resolution.
Once again, thank you for your honest feedback. We value customers like you who take the time to share their experiences, as it helps us improve our products and services. We hope to have the opportunity to make it up to you and provide a more satisfactory experience in the future.
“I am very disappointed with the cardigan I bought for my husband, The finishing touches of the button holes are very flimsy and hard to button and not the quality you would expect for an Aran sweater. There should be an extra strip to firm up that area. Please check it out and let me know if anything can be done to improve the situation. Thanking you in anticipation, Joan Brennan”
Hi there,
We are very sorry to hear you are disappointed with this product.
If you would like to send us a support ticket, one of our customer service agents can investigate this for you.
Kindest regards,
Customer care.
