Dear Kelly, thank you so much for your fantastic 5-star review! We’re thrilled to hear that you’re pleased with the quality of the Kids Rugby Shirt and that the delivery to Canada was quicker than you expected! Your kind words mean a lot to us, and we hope to serve you again soon. Enjoy the shirt! 💚
“Still waiting on delivery..apparently in Stansted 2 weeks later. Missed the opportunity to take it Spain as a present. Very embarrassing and disappointing.”
Dear Valerie,Thank you so much for taking the time to provide us with your feedback on the Ireland Shamrock Crest Design Kids Rugby Shirt in Green. We greatly appreciate your honesty and for bringing this issue to our attention.
We are truly sorry for the inconvenience you experienced regarding the delayed delivery. We understand how frustrating it must have been to still be waiting for your order to arrive, especially when you had plans to take it to Spain as a present. We sincerely apologize for any embarrassment or disappointment this has caused.
We value your satisfaction as a customer, and we would like to make things right for you. Could you please let us know how we can improve your experience and ensure a seamless delivery in the future? Your input would be greatly appreciated.
Once again, we apologize for any inconvenience caused, and we sincerely appreciate your understanding and patience.