“I've purchased 4 Loop Grips. They serve their purpose very well for securing the large IPhone Pro Max series. My only gripes other than losing them are that the rubber starts disintegrating after a while and becomes sticky to the touch and the loop starts cracking where it meets the magnet.”
Hi Miguel,
Thanks for sharing your feedback! We're sorry to hear that the rubber starts to wear quicker than usual. We will share this with our product team for review. Please contact our Customer Service team with a few photos and your order information! We might be able to assist with a warranty replacement. Our amazing accessories have a 1-year warranty period.
Kind Regards,
Case-Mate Team
“The loop is too small to comfortably fit my middle finger (I have small hands, i.e can fit size small gloves). The magnet is weak. I can easily shift it from its position on my phone case just trying to stick my finger through the loop. I am disappointed and I would like a refund. I have no intentions of using this product (only after a few hours of use).”
