“I haven’t used the bag yet but I tried to use the phone pouch in Jamaica during my destination wedding activities but unfortunately, the zipper didn’t work so it was a waste. It wouldn’t close. I was so disappointed! I’m still giving 3 stars because although the pouch didn’t work, the bag is beautiful.”
Hi Rene,
Thank you for taking the time to share your experience with us. We're so sorry something went wrong during such a special trip! Please reach out to our Customer Service team! We'd love to find a solution to fix this right away.
Kind Regards,
Case-Mate Team
“I have the Set in Soap bubble and Silver Chrome. I actually have multiple silver Chromes. I love them so much. The no scratch , easy to wipe down, waterproof tote is literally a must have. Stylish and functional, perfect for work, the gym, diaper bag, or the essentials you leave in your car tote, or even for travel, as she folds flat and travels in luggage well. I can’t say enough great things about the Totes , you definitely will love them as well”