“The urn itself is great, the black velvet box is only average with the closing clip mechanism being attached on a angle making it visually un attactive.”
We are sorry to hear the product didn't match your expectations. Rest assured, we want to make sure you are satisfied with your purchase and do offer an easy returns policy. Simply visit the returns policy page on our website to get started,
If you have any questions please reach out to us.
“Just received my keepsake urn.. wasn't as big as I thought it would be .. but it's absolutely beautiful and very well made .. all in all I'm 100% pleased with my order and would highly recommend.. thank you for making my emotional journey a happy ending.”
