We are sorry to hear the product didn't match your expectations. Rest assured, we want to make sure you are satisfied with your purchase and do offer an easy returns policy.
We will be in contact to see if we can arrange a fix for your issue. Alternatively, please reach out to us using the contact us page of the website.
“Delivery of Urn was prompt, it is a lovely piece of craftsmanship that I can keep my loved ones ashes in. The engraved pattern around the neck of the urn sets it off beautifully me It comes in a velvet covered box. I am very happy with my purchase.”
We are sorry to hear the product didn't match your expectations. Rest assured, we want to make sure you are satisfied with your purchase and do offer an easy refund/ returns policy.
Please call us to discuss your options so we can help resolve this.
