“Normally I don't have anything bad to say so I don't say anything. This time the bag was half full of giant balls of clumps of litter all stuck together and I couldn't tear it apart to use it! I had to open another bag in order to fill up my second litter box! Horrible. I hope this was a one off..I've seen little clumps before but these were gigantic. $17 for nothing oh next time I'll send pictures for sure I hope there's not a next time.”
“The product itself is perfect. NEVER a problem since the first time - years ago - that I ordered it. CatSpot has the consistency of ground coffee so each day I gladly mini-vac the few grains that stick to my cat's paws when they hop out of their communal cat box.
My only request would be to offer a Senior Rate for those of us on a fixed income. I completely understand about the increased costs of distribution and shipping. It would also surely contribute to expanding your customer base. Advertise it in AARP magazine - bet you'll see a marked increase in new subscriptions.
Thank you CatSpot.”
