Homocysteine Test Reviews

3 Rating 4 Reviews

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Phone:

385 74139002

Email:

https://cerascreen.my.site.com/s/contact-us?language=de

Location:

Gueterbahnhofstr. 16,
Schwerin
Mecklenburg-Vorpommern
19059

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“test sent away no result yet... been 4 days”

1 Helpful Report

Posted 7 months ago

Dear Neil, thank you so much for taking the time to provide us with your feedback on our Homocysteine Test. We sincerely appreciate your effort in letting us know about your experience. Unfortunately, we have not seen your sample registered in our system, so it is not possible to send you a result as the sample arrives anonymously. Please check your emails as we have already contacted you because of this. Thank you very much! Best regards, Your cerascreen customer support

Posted 7 months ago

David Liptrot

Verified Reviewer

“Hi. I found the test a little tricky and daunting at first. Unfortunatkey I messed up my first attempt, but was given a second kit free of charge. The second attempt was successful. I think the issue was down to lack of experience in completing this type of test, and would probably get easier with practice. Apart from this issue the overall experience was good.”

2 Helpful Report

Posted 7 months ago

Thank you very much for your feedback. We are pleased it worked on the second attempt and look forward to making you happy with further tests!

Posted 7 months ago

“Absolute waste of money. I believe I followed the instructions to the letter! Waited ages for an update (they aren’t quick to process like most places) and eventually “Couldn’t use sample” too much blood apparently! Then it’s not a simple as them simply posting a new kit.. oh no, that would be way to easy.. you have to request one! And fill out a load of stuff again.. no way. Keep my money .”

1 Helpful Report

Posted 7 months ago

Thank you for your feedback. Unfortunately, the quality of your sample was not sufficient to generate a valid result. We have therefore asked you to send us a new sample using the free replacement kit. You will need to provide your delivery address again for this to reach you. We apologise for any inconvenience. Please send us a new sample so that we can send you a result. Best regards Your cerascreen customer service

Posted 7 months ago

“The test was very simple to complete and collecting my blood sample was very simple.”

1 Helpful Report

Posted 7 months ago

Thank you for taking the time to leave us a review. We are pleased that you were satisfied with our service. We appreciate your feedback and hope to continue to provide you with excellent service in the future.

Posted 7 months ago