“Hard to be critical of anything concerning this fantastic trip but a few things deserve mentioning. First I would not recomend the hotel I stayed at in Ushuaia or the National Park tour there.”
“Chimu arranged everything from the Antartic cruise to our hotels, pickups and tours in Argentina. Everything went like clockwork. The small ship Hondius and its staff meet all of our expectations, they are a very professional team looking after all our needs.The meals were very good and the bar prices very resonable but they could use local beer not European!”
“Pick ups and drop offs at each airport in each country on time and professional - welcome Letters and some local contact information provided either by driver or was awaiting at hotel. We had call to ring representatives a couple of times and always easy to do, promptly answered and dealt with. We have two issues though - one in Atacama where the person picking us up insisted on us filling out all sorts of forms for liability for Tierra Atacama when we were travelling through the town to get to our accommodation- we totally missed seeing the town which was a mining town and would have been really interesting- more annoying that we then filled out similar liability forms at Tierra Atacama so there was no need to do those first forms. In respect of our wonderful Antarctica part of the trip - we are still wondering what the Chimu representative on board was there for. a personal holiday probably as she made zero effort to interact with anyone, never sat at our tables, never said hello or how are you going. Didn’t realise she was a Chimu rep until the night of the auction and even then when she had opportunity to interact with us as we were buying tickets she didn’t bother to do more than sell the tickets. Same at tend when organising luggage and transfers to airport. Perfunctory at best and not one “how are you enjoying the trip?” Etc - such a contrast to another group on board and to the Oceanwide staff themselves.”
“Loved our cruise to Antarctica. The cruise ship was clean and comfortable. The food was great. The tour guides were extremely knowledgeable. We were lucky on this trip to have a very calm Drake Passage. The weather was good, and we only missed one landing due to the weather.”
“Every thing went well, except for a driver in Uschia who did not turn up to take me to the ship. The ship was fabulous and the excursions were memorable and well planned. I was able to get to and see all that I had wanted from this trip.”
