“A great product that I have used a fair bit (we are in a world pandemic) and have also recommended Ally face masks to friends too.
But having had my first order lost in the post, Ally kindly sent a second pair with no charge, but failed to mention that I'd have to pay the postage. If something is given at no charge then there should be 'no charge'. However, they duly took the postage out of my bank account without my authorisation hence the 'Acceptable' rating.”
Hi Alun, thanks for your review and your ongoing custom - we really appreciate it. We've checked our side and the shipping for the replacement face covers was paid for by us (we even paid extra for recorded next day delivery :) so we believe there may be a misunderstanding about that. Please do drop us a line at hello@chooseally.com and we'd be happy to chat with you.
“Good quality product. Definitely the most comfortable mask I have tried. My family now all want one so I shall be ordering more. Reassuring to know it is layered, filters well and breathable.”
