“My review on the Hydrology 9 NX is an echo of the great reviews on youtube. Workmanship is great! The user experience is the best I have tried. My two calls to Customer Service were extremely minor, were handled right on the spot. Some of the best customer service anywhere I have experienced. I would rate this company and their staff higher than the max of 5 stars, if it was possible.”
“I really love this thing! Switching from leaf to concentrate is a breeze and it works well with both. I almost didn't spend the money on it but am very happy that I did.”
“I love how it smokes really smooth. I'm blind I asked for a different format as I can't see to read I was sent a video with music. I cannot clean or change the base for shatter I'm very disappointed I can't clean it I can't even get it on I can't tell when it's on it's all visual if it vibrated it would be nice or a discripteive step by step verbalized instructions. I like how smooth it smokes but as a blind person I can't even figure out out how to clean it or change chambers really sucks. I can't even tell when it's on.”
“I first want to say THANK YOU to the Cloudious9 Support Team for exceeding my customer service expectations!
I experienced water leakage and after changing the seals, still encountered the leaking. The Cloudious9 Support Team sent me a replacement base unit. I received it today and once charged, tried it and IT RESOLVED THE ISSUE; no more leaking!
I love this unit! I’ve got 3 of my neighbors already purchasing theirs.
I cannot stress just how incredible the customer service is with the Cloudious9 Support Team. They stand behind their product and provide the best customer service.
I can’t wait for their future new products.
Thank you Cloudious9!”
“awesome vape, looks cool, works really good for flower. cant say about concentrate but this thing is the best ever and customer service is top-shelf bar none. buy one, you wont regret it”
“5 stars for concentrates -- wow great clouds of vapor. 4 stars for flower -- I still prefer the effects from my bong and the bong bowl is easier to load and empty. That said the NX actually produces clouds from flower, the only hand-held vape I've had that does. The light display is cool and functional. Suggestion: have the colors randomize or cycle while drawing on it; that would be awesome. Minor issues: the little handle on top of the flower chamber lid is a bit too small for my old, clumsy fingers and I find the temp dial a bit awkward to use. A solid piece that has already replaced my portable vapes, but maybe not my bong.”
