“I was excited to receive a free sample pack but sadly won't be purchasing. I found the milk chocolate bland and tasteless. The dark chocolate was more punchy but didn't melt well in my Velvetiser and jammed the whisk with a big lump of chocolate sludge. If I hadn't been watching closely it could have destroyed my machine! Might be fine in other hot chocolate makers but PLEASE DON'T USE IN YOUR HOTEL CHOCOLATE VELVETISER.”
Hi Leonie, thank you for your review. Sorry to hear! For the best results, pour the milk in first, then push the button to warm it up before adding the beads. This method will give you the creamiest hot chocolate in your velvetiser!