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Special Dutch™ Chocolate Powder Reviews

4.6 Rating 159 Reviews
Read The Coffee Bean & Tea Leaf Reviews
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Phone:

8008325323

Email:

JWendt@coffeebean.com

Location:

550 S Hope St,
Los Angeles
California
90071

I'm afraid my more than 20-year relationship with CBTL is coming to a regrettable end. And it's not about the quality of its products -- I really enjoy them. A lot. I consume a CBTL Mocha Latte every day. Mostly make them at home. I spend a lot of money with them. But since CBTL was purchased by Jolibee, a foreign-based conglomerate, the treatment of its best customers has been shoddy at best – & downright abusive. First came the complete overhaul of CBTL’s Rewards program, which used to be fantastic, and is now largely useless. But 1st & foremost, It's the absolutely astronomical price increases. The price of the espresso pods I buy has increased a whopping 30% -- from $6.95 (for 10) to $8.95. And the Chocolate Powder has just gone through the roof! The $12.95 price (for a 22 oz. can) is expensive, but I love it, so I indulge. But when I ordered more on Aug 30 of 2022, the price had gone up $1 a can, to $13.95. I frowned, but purchased it anyway. Then, sometime during the 3-month interval between my Nov 2022 purchase and my Jan 2023 purchase, the price went up again -- this time another $2, to $15.95. Then just 2 months after that, in mid-April of 2023, I find that the price per can has gone up AGAIN -- this time $4!! So in the space of 18 months, the price of the chocolate powder has gone up 54%, from $12.95 all the way up to $19.95 -- $7 per can!! I've been experimenting with different powders, due to both the expense, and to the terrible treatment of its most loyal customers. It’s both ridiculous and offensive. And please, CBTL, don't blame it on supply chains. Yes, that's been difficult for every business – to an extent – but nothing that justifies your balloon price increases.
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Posted 1 year ago
I'm not a huge fan of chocolate but this chocolate powder is really good. It makes the perfect mocha lattes or hot chocolates.
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Posted 1 year ago
I love making Hot Chocolate with it!
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Posted 1 year ago
My son loves and enjoys his ice blended mocha
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Posted 1 year ago
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Posted 1 year ago
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Posted 1 year ago
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Posted 1 year ago
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Posted 1 year ago