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Electric Milk Frother CBTL One Touch Reviews

4 Rating 37 Reviews
Read The Coffee Bean & Tea Leaf Reviews
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Phone:

8008325323

Email:

JWendt@coffeebean.com

Location:

550 S Hope St,
Los Angeles
California
90071

My electric milk frother one touch stopped working after 5 months of use( 9/12/21-2/12/22). When it worked it was great! I think the life expectancy is short. I do not recommend this product. Customer service was great in reaching out after 5 weeks in response time. They did send a replacement but I’m too nervous to use the product now, thinking that it might stop working any day without notice.
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Posted 2 years ago
Thank you for your review. At The Coffee Bean & Tea Leaf we stand by any warranties on CBTL branded products. We are sorry for the untimely response turnaround and will work to improve our customer service reposnse times.
Posted 2 years ago
This is great not only for frothing milk but heating up a small cup of coffee that has gone lukewarm. Easy to clean and perfect size for my cupboard.
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Posted 2 years ago
I like it so much I also got one for my brother, my sister and my sister-in-law. They all love it!
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Posted 2 years ago
Got it earlier this week and so far it is working well. I wish we could make more milk at a time, as we like 16 oz. lattes and the portion this heats is much smaller. It could also be hotter when done. But it is quick and convenient. It makes a TON of foam when on that setting. I like that you can also heat without foam.
1 Helpful Report
Posted 2 years ago
I've tried using this with both attachments, various types of milk, and different milk levels and I cannot get this to produce hot milk. At best, it's luke warm, but since this product has a "hot milk" setting, that's what I purchased it for. I tried reaching out to customer service for assistance before writing this review but have not been able to receive a response.
2 Helpful Report
Posted 2 years ago
Oh no! We’re so sorry for the delay. We strive to provide the best service possible and will relay this to our guest relations team as we are always trying to improve. It looks like we have addressed the issue and trust you’re all set.
Posted 2 years ago
Easy to use and clean. Made my hot chocolate great!
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Posted 2 years ago
It’s very nice and sturdy, easy to use and clean .
3 Helpful Report
Posted 2 years ago
Author didn't leave any comments.
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Posted 2 years ago