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CBTL Single Serve Coffee, Tea & Espresso Maker Black Reviews

4.3 Rating 104 Reviews
Read The Coffee Bean & Tea Leaf Reviews
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Phone:

8008325323

Email:

JWendt@coffeebean.com

Location:

550 S Hope St,
Los Angeles
California
90071

Being in the Northeast, it’s often difficult to find both the machine and the pods in any other venue but online(Amazon, CBTL, etc). Aside from that issue, the quality of the CBTL Caffeitaly machines and the quality and vast selection of CBTL espresso pods are spectacular. Regarding the espresso: The temperature, the taste, the roast… they’re all, in my opinion, the finest and most consistent espresso pods on the market. Likewise the machines. Consistently of the highest construction, production and longevity. Family and friends who have visited from Italy, France and the Mediterranean in general have all reaffirmed MY opinion that especially for a pod device and priced in the market at this price point(both pods and machine) this system is simply OUTSTANDING.
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Posted 2 years ago
I love this machine , i own 2 of them thank you
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Posted 2 years ago
Great little machine. Easy to you and coffee comes out great. This is my second machine. The first died after 4 years of heavy use. Only thing I would like is if it would make different amounts. It only does 8 oz. Be nice if you could do maybe 12 and 16 oz but I am happy with it.
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Posted 2 years ago
I am unhappy as I broke the water tank and I can’t get anyone to respond to me about sending me another tank!! Very poor customer service!
1 Helpful Report
Posted 2 years ago
Received my espresso machine and the water tank is damaged. Tried to reach out to guest relations and there is no one available. Been emailing for the past 4 days and still unable to talk to anyone. Very disappointed. Now I just want to return this espresso machine, I don’t care anymore and want my money back. Why have a customer contact number when you can’t speak to anyone and it’s just a recording. I’ve owned 3 cbtl espresso machines and is my 4th! I don’t mind spending every 2 years for the machine because I like the espresso coffee pods. Now I will no longer buy cbtl anything….
1 Helpful Report
Posted 2 years ago
Oh no! We’re so sorry for the delay and the damaged order. We strive to provide the best service possible and will work to improve for the future. As of the current time, we are showing that our staff has reached out directly to assist.
Posted 2 years ago
I have tried other brands, and this one truly stands out, especially the Italian Espresso capsules, just out of this world.
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Posted 2 years ago
Author didn't leave any comments.
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Posted 2 years ago
Oh no! We’re so sorry for the delay. We strive to provide the best service possible and will work to improve our response times. We are showing that the issue has since been resolved and trust you’re all set.
Posted 2 years ago
The only thing that I don’t like is where the on/off switch is located. It’s hard to get to.
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Posted 2 years ago