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CBTL Single Serve Coffee, Tea & Espresso Maker Black Reviews

4.3 Rating 104 Reviews
Read The Coffee Bean & Tea Leaf Reviews
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Phone:

8008325323

Email:

JWendt@coffeebean.com

Location:

550 S Hope St,
Los Angeles
California
90071

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Helpful Report
Posted 2 years ago
Purchased it as a replacement as my old one was leaking, unfortunately this is not making the nice, foamy espresso I used to make and love. Contacted few days ago, and I’m still waiting for a response. Not too happy…
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Posted 2 years ago
Oh no! We’re so sorry for the delay. We strive to provide the best service possible and will work on our response times. It looks like we have addressed the issue and trust you’re all set.
Posted 2 years ago
Excellent coffee , but design flaw in this latest model with the water tank too close to the open and close lever, which makes contact when lifted and lowered, causing chip and crack in the lid and tank top.
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Posted 2 years ago
Awesome
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Posted 2 years ago
I love this coffee maker! It’s wonderful!
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Posted 2 years ago
Great coffee brewer! Sturdy, efficient and the size is perfect! I highly recommended this to my friends. I’m very happy and now I will buy my brother for his birthday.
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Posted 2 years ago
I understand the shipment would take longer time to deliver to my destination. However the machine was already dead on arrival. It was very poor packaging. Once I open the box, I found once loosely bubbling wrap to protect the machine. I called customer service couple times but forward to Voicemail. I had to sent tickets via website couple times and waited couple days before I got the answer. Understand the pandemic impacts, but the service still under the par.
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Posted 2 years ago
Oh no! We’re so sorry for the disappointing experience. We strive to provide the best service possible and it is disappointing to hear we fell short. Your feedback is appreciated and we will work on our response times.
Posted 2 years ago
I am a die hard fan of Coffee Bean and go at least once a day. As of today I have over 850 points with CBTL in a year. For Christmas my mom bought me the CBTL espresso machine and the frothing milk pot. I added Italian espresso pods, vanilla, chocolate and mint chocolate powders and a big bag of matcha powder to make all my favorites. Now each morning my husband and I are enjoying the great cups of espresso or tea before we head off to work. Loving the great product it produces easily. FYI I have owned the k cup machine and have never been happy with the taste.
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Posted 2 years ago