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CBTL Single Serve Coffee, Tea & Espresso Maker Black Reviews

4.3 Rating 104 Reviews
Read The Coffee Bean & Tea Leaf Reviews
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Phone:

8008325323

Email:

JWendt@coffeebean.com

Location:

550 S Hope St,
Los Angeles
California
90071

Bought 3 of these for work and home, all are running great, simple & easy to use with CBTL Premium Expresso Capsules (I also bought capsules form this website 16 x 5 box = 80 capsules at a time) This is the best quality/taste for your $$$.
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Posted 3 years ago
I have been using this model for almost ten months now. It does everything it's supposed to with no issues at all. Descaled it twice when the unit signaled. Easy to clean. This unit is used throughout the day an night. Great machine and pretty good CDTL capsules too.
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Posted 3 years ago
Our CBTL Americano coffee machine broke down after 8.5 years of faithful, daily service so replacing it with this model was a no-brainer. Very happy so far, everyone in the family appreciates the sleek design/esthetic of the new model, and the functionality is great. I was not making much use of the 10-12 oz volumes offered by the Americano so don't mind the more limited options of the new model. Coffee tastes just as good as with the Americano! Priming the machine at first use required paying close attention to the instructions but worked out well.
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Posted 3 years ago
A little noisier than I would like, but it produces a delicious cup of espresso with a thick layer of foam. My first purchase lasted over a year and a half and gave out so I purchased a second machine, which has been working great.
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Posted 3 years ago
Update to review below about coffee maker not functioning. Contacted customer service and they replied the next day. They sent me a pre-paid shipping label for the return and I will be receiving a replacement. Excellent Customer Service. Thank you!
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Posted 3 years ago
I had an older CBTL coffee maker. I knew when it quit working, I wanted to replace by the same kind.
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Posted 3 years ago
This is an awesome espresso machine! Easy to work and the best tasting espresso (we use cbtl dark espresso) we have had since visiting Italy! We bought a second one for our restaurant!! Thank u!!
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Posted 3 years ago
Single serve coffee maker would not prime when I received it. I am trying to return it but I have not heard from CBTL yet. Not happy about receiving a defective product and have to wait weeks to get a response from customer service to get a refund or get a replacement. Will update my review after I actually get some help.
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Posted 3 years ago
Oh no! We’re so sorry for the delay. We strive to provide the best service possible and will relay this to our guest relations team as we are always trying to improve. It looks like we have addressed the issue and trust you’re all set.
Posted 3 years ago