“This company is so easy to do business with. We have a problem and it is solved within minutes. Parts come within days and our problem is solved. Would recommend this company for your pellet stove purchase. They are always there to answer your call and if not they call you back right away. We own two of their stoves and are very happy with both of them. The auger bearing set had a video on how to change them which was very helpful!! Thank you guys!!!!!”