“Outstanding product with no issues to date - 500 burn hours and counting. I researched many models and manufacturers of wood pellet stoves, and Comfort Bilt continued to shine through as a leader in quality, reliability, and functionality.
I purchased the HP50S direct from ComfortBIlt late 2022 and installed it myself - no issues and straightforward. I installed the stove in a newly finished walk-out basement, with the primary purpose as supplemental heat for approx 1,300 sqft. I operate the stove in manual mode, and haven't taken it off of the lowest setting since it provides plenty of heat to exceed 75deg with outside temps in the teens. We recently had a week of sub-zero temps, and I never had to ramp up the heating level to maintain 70+deg in the living space. The warm lower level also adds a nice warmth to the main level and allows our whole house HVAC/heatpump to maintain temperature without running backup/emergency heat as often.
Actual observed hardwood pellet consumption averages ~2.25lb of pellets per hour on heat level 1. Premium hardwood pellets near Kansas City, MO were purchased for ~$4/bag leaving me with an operating cost less than $0.25/hr. Do the math, and it's a very economical option for high BTU/heat output. Because these stoves are so efficient, they qualify for Federal tax rebates (as of 2023) that will help offset purchase and install costs.
Final comments are related to maintenance and lifecycle ownership. ComfortBilt did a great job with stove design and product architecture. The replacement/wear components are standardized across most of their models and designs - making it economical and easy to find replacement parts if needed (fans, switches, ignitor, etc.). The stove is VERY easy to clean and maintain, and it takes me about 10mins to do a thorough OCD style cleaning each week :). Empty the ash pan, wire brush the burn pot and heating tubes, wipe the glass and door area with a damp paper towel - finally vacuum out any ash or debris left over. There are helpful videos online, and the documentation is accurate. I also hear their customer support is top-notch (thankfully haven't needed that yet). Well done ComfortBilt, keep it up!”
“Love this item. It's perfect for our small home. It reduces my dependence on my new Heat Pump, reducing my electric bill, together with the solar panels that will be installed on January 12. So what's not to love?? Thank you Comfortbilt. Oh, so now that the hopper extension is in hand, I'm confident that customer service will be there for me!!!”
“Good little stove. When it arrived the bearing was making noise they did ask me to try powdered lubricant first but needed to send me a bearing and have it installed. Sinc3 then first season it's a good stove that throws good heat.”
“been running it for about 2 months now and no issue's so far. puts out great heat even on 1. on eco mode so far is working good keeping my house up too temp no problem. great stove for the price my house is 2 level and 1100 sqf pleanty warm.”
“The HP50S stove is very well built and performs outstanding. Super quick and easy access to components. Very simple setup and programming on the controller. I’ve only had it running for about a week now. My house is a 1800 square foot split level and the HP50S (installed in the basement) heats it to 70*f in manual mode on #3 setting at 30*f outside air temperature.”
