“Stove runs good but doesn’t shut off when gets on temp keeps dropping pellets till low burn pot alarm comes on .
Is it not supposed to stop feeding pellets.
Then start up as it calls for heat again ?
Our customers now very happy with the alarm going off every time it gets to temp.”
“The only thing I would change is the configuration of the ash bin. It does not hold very much and spills over the sides. Other than that it's a great stove.”
“We absolutely love our new stove! We actually had another model, the hp55 which was giving us problems and it was only 3 or 4 months old. They shipped us this new model free of charge to replace the other model. If you want a company that stands behind their products, look no further than comfortbilt! They are amazing to work with!
Thank you comfortbilt!”
“I received the HP50S as a replacement for a recalled HP55S. I received a call from Glen Turley, CEO of ComfortBilt to let me know they stand behind their products. Within 15 minutes I’d received an email confirming the new stove (which was a more expensive model), and within three days I received a call from the trucking company to schedule delivery. The stove has worked flawlessly, and I highly recommend this stove and especially ComfortBilt. The stove is easy to maintain and use. ComfortBilt is an exceptional company with outstanding customer service, from sales to chatting with them online.”