“The Lid Switch was great but when I tried to order to Alaska it told me it would be $Around $500.00 to ship. This is not what it costs to ship to Alaska.
We ordered a whole pellet stove and it shipped for about that price.”
“Was the best customer service I have had with any company. Ordered the stove on line and it was shipped within a few days damage free. One tiny problem was the lid switch had failed. I emailed the company and within 36 hours I had a new switch. Exceptional experience with an on line company.”
“Switch was broken in shipping by HOME DEPOT who removed the unit from protective packaging . GREAT STOVE , GREAT CUSTOMER SERVICE , WOULD BUY ANOTHER”
