“This company is the best. Had issue with stove called and theygot right back to us. The issues were solved over the phone parts came quick. Don’t hesitate to buy this stove they stand behind there product . Would no hesitate if and when to buy from them again. Great costumer service.”
“It was a bit upsetting that the power switch and igniter went out just weeks after we installed the new pellet stove but the customer service was very helpful”
“I feel the quality of the switch is minimal. I have no idea what it would take to build a good reliable switch, I feel the switch has a short life span, and needs to be redesigned. my opinion, I have installed a few of them the two pieces of sheet metal is thin and makes it hard to keep both of them in the right position to fasten correctly with the ear clips, both peices of metal need to be held close together to ensure the ears of the switch to properly hold, it they become bent or warped installation you have problems getting it to lock in. this is a HP-22 stove. two or one star.”
