“Works as advertised. The real story here is the United States branch customer service. Couldn't even get a reply from the Canadian branch, but the American branch replied immediately, AND warrantied the part without being requested to do so. Thanks again you guys!”
“I bought it new and this is my second year using the Comfort Bilt Pellet Stove. But I consider that the Vacuum Switch started to give problems very early, I think this should include a guarantee, for defects. I hope the new vacuum switch, which and install, will work for many years. Otherwise, it works excellent.”
“The customer support this company offers is phenomenal. The vacuum switch I ordered came in 2 days and the technical support people have been there to answer every question. As an extra bonus, the on-line videos are so helpful and informative.”
“Unfortunately the stove was defective. Had to purchase a different brand. Was promised a installation refund of $250.00 by Glen. Sent the email with the receipt never heard a word back or received a refund”
