Hi JoAnn,
I'm sorry to hear that this was your experience of our product. We have many different tutorials and helpful tips on our FAQ and Tutorials page on our website that we encourage all new users to watch. We have also just had a webinar training for new customers to help with these experiences you are having. If you would like a recording of this emailed to you we'd be happy to do that as well. Have a great day!
“Love the idea of holding back eyelid hoods but several things difficult to do. I had trouble simply getting the item off the sticky backing with the tweezers. No matter how careful I was the eyelid contour shield came off wrinkled. Next placing the shield was also troublesome. No matter where I placed it it seemed too long and was crooked or something. Granted I just got theses and haven’t practiced as recommended but the few times I tried to reapply the used ones they didn’t stick anymore. All in all I probably wouldn’t purchase again as I have limited time before work to get ready. Perhaps I’ll try again this weekend when I have more time and watch the instructional video. Then write another review.”
Thank you for your feedback. We certainly want our clients to be happy with their purchase and become life long clients. The tutorial will definitely help as well as practicing. With anything new practice will allow you to master the placement. Let us know what size is you favorite and we will send you some additional strips to enjoy.
“I was cautiously optimistic about this, but decided to try it because of the availability of a "discovery kit". Not knowing what size would work best, I purchased this, and so far have been satisfied with the product. It's bit pricey, but beats getting plastic surgery. My lids are somewhat hooded, and I struggle with making my eyes look attractive with makeup. I'm not really adept with doing a "smokey eye", and don't use fake lashes. This is a nice alternative.”
