“I want to start off by saying that cords club contacted me after I posted a review on this same item and how it broke so easily. Their customer service was outstanding and they were able to replace the bracelet for me. I’ve worn it everyday since it arrived and it’s perfect! I love pairing it with my other cords club jewelry ☺️ thank you so much! I will be buying more pieces from you guys!”
Hi Maria,
Thank you for taking the time to leave a review! I'm sorry to hear that your bracelet broke. That isn't typical for our jewelry and we'd love to take care of the issue. The quality of our work is extremely important to us! Please email our support team at hello@cordsclub.com or chat us on the website (pink and white icon at bottom corner) so that we can help!
-Kellie with Cords Club
