Hi There,
I'm so sorry to hear about your disappointment with the quality of our Noir Snake Studs. The quality of our pieces is one of our top priorities and this is absolutely not the experience we hope to create for you.
Have you had a chance to reach out to our customer service team yet? You can contact us via the chat feature at https://cordsclub.com/, or you can send us an email via hello@cordsclub.com. <3
We can't wait to hear from you!
-Aspen with Cords Club