“I never got my package. I submitted a claim as I was told to. It says that a new pair is being sent, but not very good first impression. Customer service reps are very nice and seem to care.”
Hi Mariel,
We are sorry to hear about the issues you’ve experienced with your order. We completely understand your frustration with not receiving the items that you ordered, even though they were marked as delivered by the carrier.
We are glad to hear that our Customer Service team has been helpful! We want to reassure you that we are committed to making things right—We’re here for you if you have any questions or issues. Feel free to reach out again anytime to our customer service team via the chat icon on our website https://cordsclub.com/ or email at hello@cordsclub.com. 😊
- Nicolle with Cords Club
“So glad to have the opal fat back stud pair to wear. They are so comfortable! Cords Club staff have quality products with a huge variety of jewelry options.”
