Hi April,
Thanks for sharing your experience with our 3mm Dot Flat Back Stud. I'm so sorry to hear that it isn't fitting quite how you'd hoped. <3 That's definitely disappointing!
The comfort and fit of each earring style depends so much on the unique anatomy of each person's piercing. We do our best to convey all of the details about our pieces through item descriptions and photos, so want you to have all of the important details as you consider the options. If you have feedback on how we can better convey these details, we'd love to hear from you!
You can reach our customer service team via the chat feature on our website, or by email via hello@cordsclub.com. We'll look forward to hearing from you soon 🧡
Best wishes,
Elizabeth with Cords Club
“BUY THESE EARRINGS! My ear holes were so angry at me, but i got these abt 2 weeks ago and I put them in and haven’t thought abt them since. High quality and easy to figure out.”