Hi Laura,
Thanks for taking the time to let us know about your experience with your flat back stud. That's so disappointing! Have you had a chance to reach out to our customer service team yet? We'd absolutely love to help!
You can contact us via the little chat icon at the bottom of https://cordsclub.com/, or you can send us an email via hello@cordsclub.com. <3 We can't wait to hear from you!
-Kellie with Cords Club
“I got this for my double piercing bc it gets infected easily (thanks Claire’s). It helps because my earring isn’t squeezing my lobe constantly. Truthfully I think I could’ve gone with the 5mm, the 8mm is slightly too long so it gets caught in my hair easily but, I think with time it will get better and I’ll get more comfortable with it. All in all this was a great purchase, the earring isn’t cheaply made and it feels very sturdy. Plus, it’s very comfortable to sleep in.”