Hi Shannon,
Thanks for your review! I am so sorry to hear that the Crystal Ear Climber Flat Back Stud wasn’t the right fit for your ear! That’s definitely disappointing. 💔
We actually do offer a range of other post lengths! 🙌 While our Flat Backs each come paired with a 6mm post, we also offer posts lengths ranging between 5mm-10mm.
Our customer service team would love to help you find the right size! 🤗
Please reach out to our Customer Service hello@cordsclub.com or chat via the little icon at the bottom of our website if you’d like any help.
- Nicolle with Cords club
“I love it! Wanted something that would stand out and would replace my initial piercing, it’s so pretty! I did have to get a longer post because the one it came with was small for me.”
“LOVE the earrings! I bought 2 for some midis and I’m obsessed! If you’re planning on getting them done with these earrings as new piercings get the extra 8mm or 10mm backs too as the 6mm these originally come with are too short for a piercer to put them in with.”
“So pretty in person! Really sparkly. I was worried it would be too long to fit in my inner ear, but it sits in the space perfectly. Received so many compliments the first day!”
“I was excited to wear this earring in my upper helix but it turned out much larger than I was expecting. Unfortunately doesn’t work with my anatomy but I’m hoping to maybe exchange it for a different piece”
Hi Genevieve,
Thanks for your review! I'm sorry to hear that the Crystal Ear Climber ] isn't fitting you quite the way that you'd hoped! A comfortable fit can depend a lot on piercing placement and personal preference, and I know it can be so disappointing when something doesn't work for you the way you imagined it would.
We have a 30 Day Return/Exchange window, and we'd love to help you find another style that might better match your vision! Feel free to reach out to our team via email at hello@cordsclub.com, or through the chat feature on our website. <3
Best wishes,
Elizabeth with Cords Club
