“This yellow "gold" stud that doesn't sit flush on your ear is teeny tiny and will be an ordeal to put into your ear and stay there. The instructions they give you in the package are kind of useless, so you'll go searching the internet to find videos to insert these teeny tiny pieces that barely go through your ear hole. I ultimately had to have a friend help me. But once in, your troubles are not over- it will come out! You will fumble to save it and reconnect it and ultimately while sleeping, even though you have followed the "instructions"- you shall lose one of these teeny tiny pieces and realize - this whole thing wasn't worth it.”
Hi Alexis,
Thank you for taking the time to share your experience with this flat back stud. I'm sorry to hear that it wasn't what you had hoped!
As you've encountered, flat backs come with a learning curve. To help with this, we do our best to share the tools that you'll need to enjoy them. This includes printed step-by-step instructions with photos in each flat back order, a QR code in your order to videos that we've made specifically to help with this, personal troubleshooting via our customer service team, and tips on our social media. I'm so sorry that these efforts to help you enjoy your flat backs fell short and that you have experienced this frustration.
Please feel free to reach out to us via hello@cordsclub.com if you'd like additional help, or if there's more about your experience that you'd like us to understand!
-Kellie with Cords Club
“Love it! Great quality. Wished I would have ordered the flat back earring threader. It was kind of complicated to get onto the post. Other than that, love love love it!”
“had it in for a little bit, but it fell out of my ear even tho the bar was bent and when i went to go put it back in, the little bar snapped off into the post of the earring :( so sad bc i love this brand and i had been wanting this for so long”
Hi Savannah,
Thanks for taking the time to share about your experience with your Hallows Eve Flat Back Stud. That's so disappointing! Have you had a chance to reach out to our customer service team yet? We'd absolutely love to help! You can contact us via the chat feature at https://cordsclub.com, or you can send us an email via hello@cordsclub.com. <3 We can't wait to hear from you!
Best wishes,
Elizabeth with Cords Club
“They’re fantastic for daily wear. I forget I’m even wearing them. So comfortable. And great for my 7yro who is rough and tumble but still wants to be cute and femme. They keep up with us both!”
