“These were on my list since they came out last year and I finally snagged them. They aren't too big or too small so they are noticeable and I love that they even have some sparkle to them with the stone in the middle!”
“I love the design of these earring and the idea behind them is great. However, one of them came out while I was changing and is now lost. I think next time I’d bed the post a bit more before putting it in, but it would have been nice to know that before.”
Hey Leah!
I'm so sorry your flat back came loose and is now lost. Adjusting that bend is super important and why we send all orders with a little info on how to do that! We'd love to help you out further! Please email our team at hello@cordsclub.com and we can get this sorted out for you!
Contessa with Cords Club
“I knew they would be small but thry are really more suitable for a child's ears. i will probably gift them to a very yung person with pierced ears. I also really hated the halloween coffin box they came in. I didn't buy halloween earrings and having recently lost a friend it gave me the ick. It's not your fault I'm grieving but some people are and getting eartings in a little coffin was nasty given the circumstances, I couldn't throw that box away fast enough
Given all of that. They are comfortable and well made”
Hi there,
Thanks for sharing about your experience with your Cords Club orders. We’re so sorry to hear about the loss of your friend, and to know that our Halloween packaging was an unwelcome reminder during such a hard time. 💔
We’re sorry, too, to hear that the your Snowflake Flat Back stud was smaller than you expected. We do our best to convey the size of each piece by showing the scale of the piece by including photos of the earring on a model, and by including the piece’s measurements in the description, and we’re sorry that our efforts fell short!
We’d love to hear any additional feedback on how we can better represent the size of our pieces. Feel free to reach out to our customer service team via email at hello@cordsclub.com or chat us via the little icon in the bottom corner of www.cordsclub.com. 🧡
- Nicolle with Cords Club
“They advertise that you can sleep in the earrings and they are secure but within 48 hours of normal wear one of them came unconnected and is lost. I suspect the holding mechanism was weak. Earring were not cheap. I feel ripped off. I regret my purchase.”
Hi Emily,
Thanks for taking the time to leave a review! I'm sorry to hear you've been having some issues with loose flat backs. That's definitely frustrating, but we can help! Push-pin Flat Backs work pretty differently than threaded flat backs and stay secure through an adjustable tension bond. We'd love to help you troubleshoot the situation and guide you through the adjustment process! <3
We also include this information and more when you scan the QR code that is included in your order.
Please email our team at hello@cordsclub.com or through the little chat icon in the bottom corner our website if you'd like help! :)
-Kellie from Cords Club
