Hi Nicole,
Thanks for leaving us a review. We're so sorry you haven't been able to figure out how to put in your flat backs. That's super disappointing. We try to include instructions on the card we put in every order and have a few places on our website explaining how to put them in since they are quite different than typical butterfly back studs.
If you reach out to our customer service team we'd love to help you trouble shoot this issue! You can reach out via the chat icon on our website or reach out to us via email at hello@cordsclub.com.
We look forward to hearing more from you.
-Aspen with Cords Club
“So far I have kept these earrings in longer than any other pair I own. Typically normal earrings irritate my ears because the butterfly backings squeeze my ears and still fall out constantly. These earrings haven’t fallen out once since I got them and I don’t even feel them in my ears. No irritation or anything thus far and overall very pretty! Would definitely recommend!”
Hello Emily,
Your kind words make us smile! We're so glad you found the Solitaire Flat Back Stud simple to use and stunning to wear. 💎 Thank you for your review!
- Nicolle with Cords Club
“I bought this for my helix piercing since my ear started getting sore from sleeping on my old earring that I had for 10+ years. It took a lot of trial and error to get it in but it looks great and is super comfortable. Can’t speak to durability yet since I’ve only had it in for a week but hoping I can leave it in for long periods of time.”
Hello Michelle,
Thank you for sharing your experience! We’re glad that the Solitaire Flat Back Stud is comfy for your helix and we hope it becomes your new go-to! ✨
- Nicolle with Cords Club
