“really good product, my only complaint is that fact you have to spend extra to get different length backs. I feel like it would be good to be able to select what size back I would like with the product”
“I love it! I’ve used it as both a nose stud(with the 8mm back) and a tragus stud! I love it!! I think I’ve bought 2 of them at this point and they are my favorite cords club piece!”
“While this was VERY cute and good quality, I watched videos on how to put the tension rod in so it wouldn’t fall out and it still fell out. This happened with TWO flat back pairs I bought and they were unable to replace them”
Hi Veronica,
Thanks for taking the time to leave a review! I'm sorry to hear that we weren't able to provide the solution you expected for your lost flat backs.
As you've encountered, flat backs come with a learning curve. To help with this, we do our best to share the tools that you'll need to enjoy them. This includes printed step-by-step instructions in each flat back order, personal troubleshooting via our customer service team, and tips on our social media. I'm so sorry that these efforts to help you enjoy your flat backs fell short and that you have experienced this frustration.
We are more than happy to replace any of our pieces that have imperfections or defects, but we aren't able to offer free replacements for lost jewelry. Please feel free to reach out to us via hello@cordsclub.com if you'd like additional help, or if there's more about your experience that you'd like us to understand!
Best wishes,
Elizabeth with Cords Club
“The cutest!! I paired this with the moon flat back stud and I’ve gotten so many compliments! The one thing I would say is that the backing is a bit shorter than I thought they would be. But overall, great! Can’t wait to get more :)”
