Hi Andrew,
Thank you for your review. We're happy to hear that the size of your new Letter flat ack worked great for you and that they're comfy to sleep in!
-Aspen with Cords Club
“I have ordered twice now and wanted to love these so badly. I will state they are SUPER comfy. I have extremely sensitive ears and not ones did these irritate or itch! They're also extremely nice with the flat back for sleeping and not getting your hair caught.
However, in my first order I lost my start front within days of wearing them. I made sure they were pressed down firmly. Figured it was a one off. So I placed a second order to get some more and replace my star. Now, a mere days after putting them in, I notice my "A" earring is gone. These are too costly to be losing all the time. I'm not rought with them nor have I swam in them or anything.
Super disappointed. I hope they work well for everyone else as they are so cute and comfy. But j cannot afford to replace a $20 earring weekly.”
Hi Amber,
Thank you so much for sharing your experience with us. We are sorry to hear about the issues with your earrings! While we are glad to hear they’ve been super comfortable, we never want you to feel disappointed, especially with the quality of our products.
We’d love to help you with this. Please reach out to our customer service team via the chat icon on our website https://cordsclub.com/ or email at hello@cordsclub.com.
We look forward to hearing from you!
- Nicolle with Cords Club
“I love the flat back studs and now wear them exclusively in all 10 of my lobe piercings! They are comfortable, secure, and high quality with tons of great styles to choose from. Shout out to Cords Club’s stellar customer service too; they’re the best all around!”
