“These are stunning in person but they were a bit smaller than I thought. They looked bigger on the model in the pictures. Still a beautiful piece though!”
“These seemed like the perfect everyday summer hoops, but they're pretty difficult to get on and off. The hinged pin locks into place so tightly that you have to press super hard to release it.”
Rebecca,
We appreciate you taking the time to write a review for these hoops! So sorry to hear about the tightness you're experiencing with the pin/latch part.
This should be something that you can adjust a little, if you'd like:
Using a needle nose pliers gently grip one of the "arms" of the latch piece that the pin clicks into. With a little pressure, pull the arm slightly outwards, until it shifts a tiny bit. Test the pin to see if it still locks in place, but that the grip is less tight. If you over-adjusted, repeat the process, but press the arm slightly inwards towards the other arm. Keep doing either of these steps until the pin clicks in snugly. Be careful not to press too hard though!
Please reach out to our customer service for more detail or if you'd like a video demonstration. Please reach out to our Customer Service at hello@cordsclub.com or chat via the little icon at the bottom of our website. 🧡
Thank you,
Kellie with Cords Club
“These are STUNNING in person. They are beautifully crafted and delicate, even better than how they look online. Have gotten several compliments on them already.”
Hey Jessica,
Thank you for your review! We’re delighted you find the Snowball Hoops cute. ❄️ We appreciate your feedback, your insights are helpful! 💖
- Nicolle with Cords Club
