Hey Anonymous!
Thanks for taking the time to leave a review! I'm sorry the Baguette Gem Flat Back isn't as sparkly as you'd hope! While we do our best to convey the look and size of our items in the description and in photos, we are always striving to make improvements!
If you have feedback on how we can better convey any details, we'd love to hear from you! Contact our customer service team via the chat feature on our website, or by email via hello@cordsclub.com. We'll look forward to hearing from you soon 🧡
Contessa with Cords Club
Hi Kayla,
Thanks for letting us know about your experience with your Baguette Gem Flat Back Stud. I'm so glad to hear that you love them, overall!
However, we are sorry that the size isn't what you were expecting.
While we do our best to convey the look and size of our items in the description and in photos, we are always striving to make improvements!
If you have feedback on how we can better convey the size and any other details, we'd love to hear from you! Contact our customer service team via the chat feature on our website, or by email via hello@cordsclub.com. We'll look forward to hearing from you soon 🧡
-Kellie with Cords Club
“Beautiful! No irritation to my ears and super cute. The bend was very minimal when I received it, so I just bent the pin some more to make it secure. No signs of tarnishing either, even after I took multiple showers with this.”
Hi Charlie,
I'm so sorry to hear that you've noticed an issue with your Baguette Flat Back! We are very particular about the quality of our work and extensively test our pieces to make sure that they don't tarnish. We even have a 365 warranty for all manufacturing defects. We'd love to look into this issue and help you find good solution!
Please reach out to our customer service team for help via the chat feature on our website, or by email at hello@cordsclub.com. We'll look forward to hearing from you soon! <3
Best wishes,
Elizabeth with Cords Club
