“The stone does not look as pictured, it’s buried in too large edges and barely visible. Caused an allergic reaction with my sensitive ears. Disappointed in the misleading description, and I had to pay to return. Will not purchase from this brand again”
Hi Laura,
Thanks for taking the time to share your experience with our Baguette Gem Flat Back Stud! I'm sorry to hear that this style didn't work for you like you'd hoped! Metal sensitivities can be so frustrating. I experience them too, and I definitely can relate. <3 While our pieces are made from the most body-safe metals available (meaning the least percentage of people are allergic to them), each person's metal sensitivities are completely unique, and it sounds like this metal isn't the right fit for your personal sensitivities. I imagine that this was pretty disappointing for you to discover, and I'm sorry again that these didn't work for you!
Please let us know if you have any questions about the return policies outlined on our website, or if we can help with any additional questions or concerns. You can reach us via the chat feature on our website, or by email at hello@cordsclub.com. We'd love to connect with you!
Best wishes,
Elizabeth with Cords Club
Hi Brittany!
Thanks for letting us know about your experience with your Pink Baguette Gem flat back stud. I'm sorry to hear that it didn't work out for you like you'd hoped! That's always disappointing!
We do our best to convey the size and other details about this flat back stud by including details in the listing description and a variety of photos of it on different peoples' ears and held in a hand.
If you have feedback on how we can better convey any details or if you would like to see about making an exchange, we'd love to hear from you! Contact our customer service team via the chat icon at the bottom corner of our website or email hello@cordsclub.com. We look forward to hearing from you soon 🧡
-Aspen with Cords Club
“I absolutely love these earrings they are so comfortable and they fit just perfect. I don’t have to worry about the back of my ear getting stabbed anymore while I sleep, I love how communicative the company is, and I love their products they’re very high-quality and affordable!”
