Vanity Planet Ultimate Skin Spa Facial Cleansing System Bombshell Blue Reviews

4.4 Rating 6,575 Reviews

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Niubis Hayward

Verified Reviewer

“I have really seen a difference in my skins texture using this facial brush. My face feels clean compared to using my fingers. Would definitely recommend.”

Helpful Report

Cynthia Agudelo

Verified Reviewer

“:)”

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Sarah Townend

Verified Reviewer

“I have now ordered this product twice and both times it has failed to reach the destination. Instead of trying to find out why, Vanity Planet can only suggest to send another one. I have requested to speak to someone in person a number of times and am very disappointed that you don't offer a phone call service for a very frustrated although very patient customer who has still not received their order which was originally place on 28th November. Would be really grateful if someone would phone me.”

1 Helpful Report

Kelly Penoncello

Verified Reviewer

“Broke the 2nd week and I’ve tried to return but website won’t allow.”

Helpful Report

Hi Kelly, Thank you for bringing this to our attention and we're really sorry if you're having trouble with our Ultimate Skin Spa | Facial Cleansing System after few uses. Our customer service will reach out to you through email to assist you in regards to your free replacement covered by our products' warranty. We would appreciate your reply to us at your earliest convenience. Thank you, Your VP Team

Maira Zeeshan

Verified Reviewer

“I ordered a spa facial brush worked great for a month, stoped working without damage. Free replacement never arrived waited 40+ days for it to arrive and never came!”

Helpful Report

Hi Maira, Thank you for sharing with us your thoughts about our service and product. This is unfortunate to hear. We, in not anyway, wish for our customers to ever feel in the dark at any point of their shopping experience with us. We strive to keep our customers updated by providing all the necessary tracking details provided by the carrier once the order has shipped. However, please be reminded international orders can take 15-30business days to deliver. If you still haven't received the package after the 30th business day, please reach us at hello@vanityplanet.com Best Regards, Your VP Team

“I had serious problems with my face postpartum and this brush worked great in really cleansing my skin. I wish I could show a before and after photo. But thank you! I just bought one for my friend cuz she complimented my skin so much and asked for my exact facial regimen.”

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Patricia Dancy

Verified Reviewer

“Ultimate skin spa make my skin feel so soft and fresh it does a amazing job”

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“I bought this and I was so excited for it, It was great until about 2 months later and it completely stop working. . The battery part of the machine isn’t as good and regardless of how careful you are, water will still get in it’ Mine had oxidation and got ruined . . Over all worked great but not worth it if you ask me,”

Helpful Report

Hi Atiii, Thank you for taking the time to write us a review. It's unfortunate to hear that your Ultimate Skin Spa lived just a short life. I understand you experienced some difficulty in terms of its battery part and we'd like to apologize for that. Customer satisfaction is our top priority, so we'd love the opportunity to make this right for you. We'd be happy to send out a replacement unit. For us to proceed, kindly send us an email with the order number at hello@vanityplanet.com so we can locate your order and proceed with the replacement. We look forward to assisting you further. Best Regards, Your VP Team