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Vanity Planet Forever Young Hot & Cold Rejuvenating Facial Wand Reviews

4.3 Rating 738 Reviews
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Cosmetic Capital is Australia's premium destination for affordable beauty. Find the biggest brands in makeup, skincare, haircare, nails and home essentials at the best prices in the country. Free shipping, Afterpay and zipPay available!

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Tina Photi
Verified Reviewer
“Excellent product, I am loving it so far!!!!”
Helpful Report
Tina Photi
Verified Reviewer
“Excellent product, I am loving it so far!!!!”
Helpful Report
Chelsea Mc Call
Verified Reviewer
“Great mini spa treatment at the end of a hard work day!”
Helpful Report
Jenny Valdez
Verified Reviewer
“Garbage it does not work , item was shipped defective and now I have to show them a video of the defective item. Send an email to be exchange almost two months and no response”
Helpful Report
Hi Jenny, Thank you for reaching out to us. We're sorry to hear about the condition you received your package in. We wish to resolve this concern for you. We asked for a short video showing the item's defect to make sure that we have exhausted all troubleshooting efforts and for us to proceed with the replacement. Upon checking, we see that a lead representative has already been in communication with you. Please check your email as we reached out to you regarding this matter. Looking forward to assisting you further. Best Regards, Your VP Team
Jenny Valdez
Verified Reviewer
“Garbage it does not work , item was shipped defective and now I have to show them a video of the defective item. Send an email to be exchange almost two months and no response”
Helpful Report
Hi Jenny, Thank you for reaching out to us. We're sorry to hear about the condition you received your package in. We wish to resolve this concern for you. We asked for a short video showing the item's defect to make sure that we have exhausted all troubleshooting efforts and for us to proceed with the replacement. Upon checking, we see that a lead representative has already been in communication with you. Please check your email as we reached out to you regarding this matter. Looking forward to assisting you further. Best Regards, Your VP Team
Rebecca Manley
Verified Reviewer
“I have not used the facial wand in about a month, and now I can‚Äôt get it to charge. It won‚Äôt even work when plugged in to the wallZ What a waste of money.”
Helpful Report
Hi Rebecca, Thank you for your feedback. We're sorry to know that your Forever Young Facial Wand doesn't work anymore. We'd be happy to take care of this matter for you. We have reached you via separate email in regards to shipping a replacement unit. We'd be looking forward to making this right. Best Regards, Your VP Team
Rebecca Manley
Verified Reviewer
“I have not used the facial wand in about a month, and now I can’t get it to charge. It won’t even work when plugged in to the wallZ What a waste of money.”
Helpful Report
Hi Rebecca, Thank you for your feedback. We're sorry to know that your Forever Young Facial Wand doesn't work anymore. We'd be happy to take care of this matter for you. We have reached you via separate email in regards to shipping a replacement unit. We'd be looking forward to making this right. Best Regards, Your VP Team
Lio
Verified Reviewer
“I have ordered this unit it doesn’t hold the charge at all, I have to charge it for couple of hours every time before using it, cheaply made, very unhappy with this product, the on and off button is weird I have to press it too hard in order to turn it on.”
Helpful Report
Hi Lio, Thanks for your feedback. It's sad to know that our Forever Young Hot & Cold Rejuvenating Facial Wand fell short of your expectations. Please know that we are continuously working on our product improvement, and your feedback would be so helpful. The Forever Young Facial Wand takes three hours to fully charge. After it has been fully charged, you can use it for up to one hour before needing to recharge the device. And for turning it on, you need to press the on/off button for at least 3 seconds. We'd like to follow up with you regarding your experience and usage of the device to see how we can be of further assistance. One of our team members will reach out to you shortly via email. We look forward to making this right for you. Best Regards, Your VP Team
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