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Vanity Planet Forever Young Hot & Cold Rejuvenating Facial Wand Reviews

4.3 Rating 738 Reviews
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Cosmetic Capital is Australia's premium destination for affordable beauty. Find the biggest brands in makeup, skincare, haircare, nails and home essentials at the best prices in the country. Free shipping, Afterpay and zipPay available!

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Natalie Newgen
Verified Reviewer
I’ve came across this facial wand a couple times and was curious. When I finally threw in the towel to give it a try, it was sold out! I’ve had to wait a couple months for it to restock, and immediately purchased it. I really love alternating between the hot/cold options during my skincare routine, it feels incredible.
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Love this one! Mine broke! And VP sent me a new one for free!
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Love this one! Mine broke! And VP sent me a new one for free!
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Sarah Mielke
Verified Reviewer
Love!
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Sarah Mielke
Verified Reviewer
Love!
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I used this once and loved it! Now I can’t get it to turn back on! So disappointed !
Helpful Report
Hi Rhianna, Thank you for reaching us. It's great to know that you loved the Forever Young | Hot & Cold Rejuvenating Facial Wand. However, we're truly sorry to learn that you were now unable to turn it back on. We'd love to work with you towards a resolution as Customer satisfaction is our top priority. One of our customer service team will reach out to you shortly via email to assist you further. Best Regards, Your VP Team
I used this once and loved it! Now I can’t get it to turn back on! So disappointed !
Helpful Report
Hi Rhianna, Thank you for reaching us. It's great to know that you loved the Forever Young | Hot & Cold Rejuvenating Facial Wand. However, we're truly sorry to learn that you were now unable to turn it back on. We'd love to work with you towards a resolution as Customer satisfaction is our top priority. One of our customer service team will reach out to you shortly via email to assist you further. Best Regards, Your VP Team
Jessica Cottam
Verified Reviewer
Received this in the mail, followed instructions and fully charged the item, used it once and no longer works anymore. Will not hold charge or turn on. I was offered a gift card for the return and could ‘generously’ keep the item. Absolutely not! Do not buy this!
Helpful Report
Hi Jessica, Thank you for your feedback and we're sorry to know that your Forever Young | Hot & Cold Rejuvenating Facial Wand doesn't hold a charge. We do hope you give us the chance to make this right with you. This is unfortunate to hear. We, in not any way, wish for our customers to ever feel in the dark at any point of their shopping experience with us. Upon checking, I can see that we have quickly come up with a resolution to settle this matter to your satisfaction. Your full refund has already been processed and please allow 7-10 business days for the funds to show on your end. We value your business and support. Again, we're really sorry for the inconvenience. All the best, Your VP Team