Vanity Planet Ultimate Skin Spa Facial Cleansing System Pucker Up Pink Reviews

4.4 Rating 6,602 Reviews

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Maira Zeeshan

Verified Reviewer

“I ordered a spa facial brush worked great for a month, stoped working without damage. Free replacement never arrived waited 40+ days for it to arrive and never came!”

Helpful Report

Hi Maira, Thank you for sharing with us your thoughts about our service and product. This is unfortunate to hear. We, in not anyway, wish for our customers to ever feel in the dark at any point of their shopping experience with us. We strive to keep our customers updated by providing all the necessary tracking details provided by the carrier once the order has shipped. However, please be reminded international orders can take 15-30business days to deliver. If you still haven't received the package after the 30th business day, please reach us at hello@vanityplanet.com Best Regards, Your VP Team

“I had serious problems with my face postpartum and this brush worked great in really cleansing my skin. I wish I could show a before and after photo. But thank you! I just bought one for my friend cuz she complimented my skin so much and asked for my exact facial regimen.”

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Patricia Dancy

Verified Reviewer

“Ultimate skin spa make my skin feel so soft and fresh it does a amazing job”

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“I bought this and I was so excited for it, It was great until about 2 months later and it completely stop working. . The battery part of the machine isn’t as good and regardless of how careful you are, water will still get in it’ Mine had oxidation and got ruined . . Over all worked great but not worth it if you ask me,”

Helpful Report

Hi Atiii, Thank you for taking the time to write us a review. It's unfortunate to hear that your Ultimate Skin Spa lived just a short life. I understand you experienced some difficulty in terms of its battery part and we'd like to apologize for that. Customer satisfaction is our top priority, so we'd love the opportunity to make this right for you. We'd be happy to send out a replacement unit. For us to proceed, kindly send us an email with the order number at hello@vanityplanet.com so we can locate your order and proceed with the replacement. We look forward to assisting you further. Best Regards, Your VP Team

Maria Sequeira

Verified Reviewer

“I used this with a cleanser that my dermatologist prescribed to me and this has changed my skin!!! I used to use the cleanser with just my fingers but ever since I started using the facial cleansing brush my skin has cleared up so much better and faster!!”

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“i got this facial brush like 2 weeks ago on sale, and i’m already seeing improvements on my skin it’s clean and soft and i can tell my face is one color now i highly recommended buying this product”

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Kaitlyn Hulst

Verified Reviewer

“Horrible customer service. All automated responses and when I did get a person, they were no help. System made me break out and brush heads kept falling off.”

Helpful Report

Hi Kaitlyn, Thank you for bringing this to our attention. We're sorry to learn that the product didn't work as it should. Please allow us to look into this further for you. Providing a great customer experience is very important to us, and we are very sorry if your initial experience did not meet that standard. We hope to make your experience better, one of our lead representatives will reach out shortly via email. Best Regards, Your VP Team

Cate Merritt

Verified Reviewer

“originally had glospin - liked it for use on my body but it never really spun right. was sent this one and still it doesn’t really spin right and it hurts my skin. i think i’ll switch to PMd”

Helpful Report

Hi Cate, Thank you for sharing your feedback with us. It's sad to learn that you have encountered issues on both the Glospin and the Ultimate Skin Spa Facial Cleansing System. Please allow us to make things right for you. One of our lead representatives will reach out shortly to work with you on a resolution. We'd be looking forward to your response and to making this right. Best Regards, Your VP Team