Vanity Planet Fria Skincare Refrigerator - White Reviews

4.2 Rating 168 Reviews

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Shari Valadez

Verified Reviewer

“Love the cool feeling my serums and lotion have on my face!”

Helpful Report

“I purchased this fridge for my skincare since my sister got 1 for herself and I was loving it at first. My sister raving about her experience with it made me want to get it. But now. Both of ours stopped working after a year. The cooling is not working anymore. My sister got help with hers, so I am hoping if someone can help me with mine.”

2 Helpful Report

Hi Rushita, Thank you for reaching out. We're happy to know that you love our Fria Skincare Fridge, and we're sorry to hear that it won't get cold anymore. We'd love to check this further. We'll have one of our lead representatives reached out to you shortly for further assistance. Best Regards, Your VP Team

“Got it for Christmas 2020, wasn't able to use it until mid February due to being in a different state. And as of last night, the door won't close. I loved it, it just didn't last and doesn't seem worth the money my mother spent on it. It didn't even work right for 3 months...”

2 Helpful Report

Hi Kelly, Thank you for your feedback. We're sorry to hear that your Fria Skincare Fridge's door won't close anymore. We'd like to assist you further as this is not the kind of experience we wish you to have. We'd love to work with you in resolving this concern. One of our lead representatives will reach out shortly via email to discuss further. We'll be looking forward to your response. Best Regards, Your VP Team

“I love the temperature on the fridge, not too warm, but not too cold. If it was slightly bigger inside it would be absolutely perfect! But it definitely has been great for the products I have put in.”

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Shantel Grant

Verified Reviewer

“It‚Äôs very quiet so I keep it in my bedroom. I wish it was a little bit bigger to more of my sheet masks. But I love it tho”

Helpful Report

“I bought this refrigerator two months ago and was really liking it, but within the past week or so water has developed at the bottom, and now yesterday it is got on the products. I have reached out to customer service this week, but have not heard back. I have tried calling but they say only option is to email. This is frustrating to say the least! I have also noticed others have had this issue.”

Helpful Report

Hi Sue, Thank you for reaching out. We're very sorry to know that you were now having issues with your Fria Skincare Fridge. Customer satisfaction is important to us, and we'd definitely want to make this right for you. We'd also like to apologize for us not being able to assist you via phone call. Currently, our phone lines are unavailable, and all inquiries are handled through email. One of our team members reached out to you regarding sending a replacement unit. Looking forward to resolving this for you. Best Regards, Your VP Team

“You can buy a refrigerator very similar to this one at Dillard's for $50. This one is way overpriced.”

1 Helpful Report

Hi Shelley, Thank you for sharing your throughs about our Fria | Skincare Fridge and we're really sorry if it didn't meet your expectations. Please allow us to make this thing right for you. Our customer service has sent you an email to settle this matter to your satisfaction. We value your business and support. All the best, Your VP Team

“Enjoyed this product for about a week then it started leaking water down the inside back wall. Water would pool up at the bottom. Got to where it wasn‚Äôt cooling as well either. Tried reaching out to VP but they never responded. Had it a couple months or so and just ended up throwing it in the trash. Don‚Äôt waste you time or money. Horrible customer service! I won‚Äôt be shopping here anymore! I saw some small skin care refrigerators at Wal Mart, I will try one of those.”

1 Helpful Report

Hi Cathi, Thank you for reaching out. We're truly sorry to learn about the troubles you're encountering with your Fria Skincare Fridge. With regards to its cooling, Fria should chill to a temperature of 20¬∞C. If this isn't the case, we'd be more than happy to further look into this for you. Upon checking, one of our customer service team reached out to you last May 18 and has yet to receive a response. We will reach out to you shortly via separate email so we can further discuss getting a new replacement unit covered by the warranty. We'd be looking forward to resolving this for you. Best Regards, Your VP Team